Privacy policy

At J. C. Star Autoworks, Inc., we are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and shared. This Privacy Policy applies to all users of our website https://jcstarauto.com and any related services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history

1.2 Payment Information

When you make a purchase:

  • Payment details are processed securely through third-party payment processors
  • We do not store full credit card numbers or CVV data on our servers
  • Payment providers may collect limited financial data to complete transactions

1.3 Device and Technical Information

When you browse our site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Time zone settings
  • Pages viewed and browsing behavior
  • Referral source (how you arrived at our website)

1.4 Cookies and Tracking Data

We use cookies, pixels, and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze traffic and usage patterns
  • Support marketing and advertising performance

2. How We Use Your Information

We use collected data for the following purposes:

  • Processing and fulfilling orders
  • Providing order confirmations and shipping updates
  • Customer service and technical support
  • Improving website functionality and product offerings
  • Fraud prevention and transaction security
  • Marketing communications (if you opt in)
  • Legal compliance and regulatory obligations

3. Legal Basis for Processing (Where Applicable)

Depending on applicable law (such as U.S. state laws or international regulations), we process your information based on:

  • Contractual necessity (to fulfill your order)
  • Legitimate business interests (improving services and preventing fraud)
  • Legal obligations (tax, accounting, compliance requirements)
  • User consent (marketing communications, cookies where required)

4. Sharing and Disclosure of Information

We do not sell your personal information.

We may share your data only with trusted third parties necessary to operate our business:

4.1 Service Providers

  • Payment processors
  • Shipping carriers (UPS, FedEx, USPS, freight partners)
  • Warehouse and fulfillment services
  • Website hosting and IT service providers
  • Analytics and performance tools

4.2 Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations
  • Respond to lawful requests by public authorities
  • Protect our rights, property, or safety
  • Prevent fraud or security threats

4.3 Business Transfers

If our company is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

5. Data Retention

We retain personal data only as long as necessary for:

  • Order fulfillment and customer service
  • Accounting and tax compliance
  • Legal and regulatory obligations
  • Dispute resolution and fraud prevention

After retention periods expire, data is securely deleted or anonymized.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including:

  • Secure servers and encrypted connections (SSL)
  • Restricted access to personal data
  • Secure third-party payment processing
  • Regular system monitoring

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights including:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to restrict or object to processing
  • Right to opt out of marketing communications

To exercise any rights, please contact us using the information below.

8. Marketing Communications

If you subscribe to our emails or provide consent:

  • We may send promotional offers, product updates, or service information
  • You may opt out at any time by clicking “unsubscribe” in emails or contacting us directly
  • Opting out of marketing does not affect transactional emails (order updates, receipts, shipping notices)

9. Cookies and Tracking Technologies

We use cookies to enhance user experience.

Types of cookies used:

  • Essential cookies (site functionality)
  • Performance cookies (analytics)
  • Functional cookies (preferences)
  • Marketing cookies (advertising and retargeting)

You may disable cookies in your browser settings, but some features of the site may not function properly.

10. Third-Party Services

Our website may include third-party services such as:

  • Payment gateways
  • Shipping providers
  • Analytics tools (e.g., traffic measurement)
  • Advertising platforms

Each third party has its own privacy policy, and we recommend reviewing them separately.

We are not responsible for the privacy practices of external websites or services.

11. International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States.

By using our services, you consent to this transfer in accordance with applicable data protection laws.

12. Children’s Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal data from children. If we become aware that such data has been collected without parental consent, we will delete it promptly.

13. Do Not Track (DNT) Signals

Our website does not currently respond to “Do Not Track” browser signals due to the lack of a consistent industry standard.

14. Data Breach Procedures

In the unlikely event of a data breach:

  • We will take immediate steps to secure systems
  • Investigate the scope and impact
  • Notify affected users where required by law
  • Implement corrective measures to prevent recurrence

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Legal requirements
  • Business operations
  • Technology or service providers

Updates will be posted on this page with a revised effective date.

16. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:


Email: info@jcstarauto.com
Phone: (770) 256-4551
Address: 1807 Highway 85 N, Fayetteville, GA 30214-4062

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed